Your information, kept simple.
This Privacy Policy explains what information the Taikoo Labs company website (the “Site”) collects when you visit taikoolabs.com, how we use it, and the choices available to you.
Our mobile applications — including Spin the Wheel, Finger Chooser, Dice Dice!, Font Keyboard, and Offline Music Player — provide their own privacy disclosures inside each app and on its App Store or Google Play listing (such as App Privacy labels and the Data safety section). Please review those notices for app-specific practices.
1. Information We Collect
1.1 Information you choose to send
- Email enquiries. The Site does not host a contact form or a sign-up system. When you email support@taikoolabs.com, we receive your email address, the subject and message you write, and any details you choose to include.
- Support requests. If you report a problem with one of our apps, you may also send us your device model, operating-system version, app version, screenshots, and similar diagnostic information needed to investigate the issue.
1.2 Information collected automatically
Visiting any website generates basic technical information. When your browser loads the Site, our hosting provider automatically records standard server logs, which may include:
- IP address and the approximate geographic region derived from it;
- Browser type and version, operating system, device type, and screen size;
- Referring / exit pages, pages requested, and request timestamps.
These logs are used to operate and secure the Site, diagnose failures, and prevent abuse. They are not combined with data from advertising networks.
1.3 What we do not collect on the Site
2. How We Use Information
- To reply to enquiries, support requests, and business messages;
- To operate, maintain, troubleshoot, and secure the Site;
- To understand high-level, aggregate usage patterns and improve Site content;
- To comply with applicable legal obligations and protect our lawful rights.
3. Service Providers
We rely on a small number of processors to deliver the Site. Each receives only the technical information necessary to provide its service:
| Provider | Purpose | Data received |
|---|---|---|
| Website hosting provider | Serving the Site and storing standard server logs | IP address, request metadata, timestamps |
Google Fontsfonts.googleapis.comfonts.gstatic.com |
Delivering the Site's typefaces | IP address, browser request headers |
Tailwind CDNcdn.tailwindcss.com |
Delivering part of the Site's stylesheet | IP address, browser request headers |
The Site links out to the Apple App Store and Google Play so you can download our apps. Any information you provide to those stores is governed by Apple's and Google's own privacy policies, not this one. Our own scripts do not send behavioural data to advertising or analytics platforms.
4. Cookies & Local Storage
The Site does not set advertising, tracking, or cross-site cookies, and our scripts do not write identifiers to your browser's local storage. Your browser or our service providers may use strictly-necessary technical storage to deliver requested resources (for example, font caching). Disabling such storage in your browser settings will not prevent you from reading the Site.
5. Sharing & Selling
We do not sell personal information, and we do not share it for cross-app or cross-site behavioural advertising. Information may be disclosed if required by law, regulation, legal process, or to protect the rights, property, or safety of Taikoo Labs, our users, or visitors.
6. Data Retention
- Enquiry and support emails are retained for as long as reasonably needed to respond and maintain business records, after which they are deleted or anonymized.
- Server logs are retained on the hosting provider's standard short-term cycle for security and troubleshooting, then deleted or aggregated.
7. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of personal information you have sent us, or object to certain processing. Because the Site has no user accounts, most requests can be handled simply by emailing support@taikoolabs.com. We may need to verify your identity before acting on a request, and we will respond within the timeframe required by applicable law.
8. Children's Privacy
Some of our apps may be suitable for family use, but this Site is a general company website and is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children through the Site. If you believe a child has provided us information, please contact us and we will delete it.
9. International Visitors
The Site is operated internationally. If you visit from a region with its own data-protection requirements, information you send may be processed in the country where our providers operate. We take reasonable steps to ensure appropriate safeguards apply to such transfers under applicable law.
10. Security
We use reasonable administrative and technical measures appropriate to a static marketing website — including encrypted transport (HTTPS) and access-limited business email. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the “Last updated” date at the top of this page. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.
12. Contact
For questions, requests, or complaints about this Privacy Policy, email support@taikoolabs.com. We will respond within a reasonable timeframe.